Shipping & Returns

Made to order

Every piece is crafted just for you. Production takes 2–5 working days, then your order ships tracked.

Delivery

UK tracked delivery: 2–4 days after dispatch (under 10 days total). Free UK shipping on orders over £50. Shipped from our European studio.

Design proof

We email you a proof of your engraving to approve before we make it — so you know exactly what you're getting.

Returns

Because each item is personalised and made to order, we can't accept returns for change of mind. If your item arrives faulty or there's an error on our part, contact us and we'll replace it or make it right.